Privacy Policy

1. Information We Collect

At FeatheredButcher, we collect information that you provide directly to us when you use our services. This includes:

  • Personal identification information (name, phone number, email address)
  • Delivery address and location information
  • Payment and billing information
  • Order history and preferences
  • Communication records with our customer service team

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and delivery status
  • Providing customer support and responding to your inquiries
  • Improving our products and services
  • Sending promotional offers and updates (with your consent)
  • Ensuring the security and integrity of our platform

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With delivery partners to fulfill your orders
  • With payment processors to handle transactions securely
  • When required by law or to protect our rights and safety
  • With your explicit consent for specific purposes

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage systems with restricted access
  • Regular security audits and updates
  • Employee training on data protection practices

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations
  • Improve our website functionality and performance

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Control cookie preferences in your browser

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order and transaction data may be retained for accounting and legal compliance purposes.

8. Third-Party Services

Our website may contain links to third-party services or integrate with external platforms. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

privacy@featheredbutcher.com
+91 22 4567 8901
Shop No. 45, Linking Road, Bandra West, Mumbai - 400050, Maharashtra